Mandatory information

Sort code

250 500 00

BIC/ SWIFT code (Society for Worldwide Interbank Financial Telecommunications)


Relevant supervising authority

  • European Central Bank (ECB)
    Sonnemannstraße 20
    60314 Frankfurt am Main
  • Bundesanstalt für Finanzdienstleistungsaufsicht (Federal Financial Supervisory Authority)
    Graurheindorfer Str. 108
    53117 Bonn
    Marie-Curie-Str. 24-28
    60439 Frankfurt am Main

Regulatory authorisation

European Central Bank (ECB)

Arbitration board

The Association of German Public Sector Banks
Customer Complaints Department
Postfach 110272
10832 Berlin

European Online Dispute Resolution Platform

The European Commission has created an online dispute resolution platform. The online dispute resolution platform may be used by you, the consumer, for the settlement out of court of disputes arising from purchase or service contracts that were entered into online.

Information pertaining to insurance broking

Bonded insurance agent exempt from the requirement of a license pursuant to Section 34 d Subsection 7 Sentence 1 No. 1 German Trade, Commerce and Industry Regulation Act; Federal Republic of Germany.

Information of the Chamber of Industry and Commerce (IHK):
Chamber of Industry and Commerce Hanover
Schiffgraben 49
30175 Hannover

Professional regulations:

  • Section 34 d GewO (German Trade, Commerce and Industry Regulation Act)  
  • Section 59-68 VVG (German Insurance Contract Act)   V
  • ersVermV (Regulation pertaining to Insurance Broking and consultancy)

Responsible supervisory authority for insurance broking

DIHK e.V. (Association of German Chambers of Industry and Commerce)
Breite Straße 29
10178 Berlin
Phone: +49 180 600-5850
Email: (in German only)

Insurance broker register number: D-9NNK-SSOXD-82

Arbitration bodies for insurance broking

a) for private health insurance and long-term care insurance
Ombudsman private health insurance and long-term care insurance
P. O. Box 060222
10052 Berlin
Phone: +49 1802 550444
Fax: +49 30 20458931 (in German only)

b) for other insurances
Versicherungsombudsmann e.V.
P. O. Box 08 06 32
10006 Berlin
Phone: +49 1804 2244-24 (EUR 0.24 per call)
Fax: +49 1804 2244-25 (EUR 0.24 per call)

Legal form

Registered public institute (AöR)

Managing Board

  • Jörg Frischholz (Chairman of the Managing Board)
  • Christoph Dieng (Member of the Managing Board)
  • Jasper Hanebuth (Member of the Managing Board)
  • Ingrid Spletter-Weiß (Member of the Managing Board)
  • Dr. Christoph Auerbach (Executive Vice President)

Register of companies

  • Hannover office: Hannover District Court, HRA 26247
  • Braunschweig office: Braunschweig District Court, HRA 10261
  • Magdeburg office: Stendal District Court, HRA 22150

VAT number


Global Intermediary Indentification Number (GIIN)


Legal Entity Identifier (LEI)


© Norddeutsche Landesbank - Girozentrale -. All rights reserved.
Published by NORD/LB Corporate Communications/ Internet, Hanover, in November 2021.

Registered offices


Norddeutsche Landesbank - Girozentrale -
Friedrichswall 10
30159 Hannover
Phone: +49 (0) 511 361-0


Braunschweigische Landessparkasse
Ein Unternehmen der NORD/LB
38100 Braunschweig
Phone: +49 (0) 531 487-0


Norddeutsche Landesbank - Girozentrale -
Domplatz 10
39104 Magdeburg
Phone: +49 (0) 391 589-0